Return & Refund Policy
Our Commitment
We want you to love your Slayer Fashion pieces. If something isn’t right, you’re welcome to return eligible items for a refund, exchange, or store credit.
Return Eligibility
To be eligible for a return, your item must meet the following criteria:
• Unworn, with no deodorant, make-up, or perfume stains.
• Tags still attached.
• Returned in the original Slayer Fashion polybag.
• Received within 30 days from the delivery date.
Items returned that do not meet these conditions will not be accepted.
Refunds, Exchanges & Store Credit
• We offer refunds, exchanges, or a 120% store credit (e.g., return £50, get £60 store credit).
• Discounted orders: Refunds are not available for orders using a discount code greater than 10% off.
• Sale items: Final sale. Refunds are not available. We offer store credit only.
• Refunds are issued to your original payment method.
Regional Return Windows
• UK, USA, Canada, New Zealand, Australia: Returns accepted within 30 days of delivery.
• Returns received after 30 days will not be accepted.
How to Return
1. Email us at info@slayerfashion.com with:
• Your order number
• Item(s) you’d like to return
• Reason for return (optional)
2. Our team will provide the return address and instructions.
3. Return the item in its original condition as per the criteria above.
4. Once received, allow up to 7 business days for processing.
5. You will receive your refund, exchange, or store credit confirmation via email.
Return Shipping Costs
• You are responsible for the return shipping costs unless the item is faulty or we made an error with your order.
• If using our prepaid label for refund-related returns, the label cost will be deducted from your refund total.
• Faulty or incorrect items: Return shipping is free of charge.
Damaged or Faulty Items
If you believe your item is faulty due to shipping or a manufacturing defect, please contact us at info@slayerfashion.com with photos and detailed information. We will offer to repair, replace, or refund the item.
Note: Items damaged through normal wear and tear are not considered faulty.
Pre-Orders
• You may cancel a pre-order within 24 hours of placing the order for a full refund.
• After 24 hours, cancellations are eligible for store credit only.
• UK Orders: Pre-order and in-stock items will be shipped together unless otherwise arranged.
• For US orders over $250 or AU orders over $200, we will ship in-stock items separately.
Processing Time
• Returns and refunds are processed within 7 business days of receiving your return.
• Refunds may take 3–5 business days to appear in your account, depending on your bank.
• During peak periods (Nov–Jan), processing may take up to 21 days.
Need Help?
Our support team is here to assist you. Contact us anytime at info@slayerfashion.com.